VirtualKeypad.com Help

Knowledge Base

  • About Virtual Keypad

    Virtual Keypad is a mobile and web app that enables you to fully control your security system from anywhere in the world.
  • Login

    The Login page enables you to login to your account and reset your password.
  • System Overview

    The System Overview dashboard is the main page of Virtual Keypad.
  • Admin

    In Admin, you can manage users, schedules, reports, profiles, and system groups.
  • Panic

    In Panic, you can press a button to call for help.
  • Video

    In Video, you can view live and recorded video and edit your camera settings.
  • Events

    In Events, you can search and filter events, view clips associated with events, and add a new user.
  • Doors

    In Doors, you can lock and unlock doors, open and close garage doors, and add and remove deadbolts and garage doors.
  • Schedules

    In Schedules, you can add, edit, and delete schedules, enabling you to automate tasks on your system.
  • Actions

    In Actions, you can manage system, custom, and video actions.
  • Outputs

    In Outputs, you can activate and deactivate outputs.
  • Users

    In Users, you can add, edit, and delete users.
  • Badges

    Learn more about how to create, manage, and print badges.
  • Profiles

    In Profiles, you can add, edit, and delete profiles.
  • Groups

    Learn more about manage groups in the Virtual Keypad web app.
  • Reports

    In Reports, you can run reports on your system events, users, and profiles.
  • Notifications

    In Notifications, you can create custom notifications, enabling personnel to receive notifications with or without Virtual Keypad.
  • Favorites

    In Favorites, you can manage and activate Favorites, enabling you to control multiple devices with a single button.
  • Thermostats

    In Thermostats, you can add, rename, remove, and adjust your thermostats.
  • Lights

    In Lights, you can add, rename, remove, and turn on and off Z-Wave lights.
  • Settings

    In Settings, you can customize your Virtual Keypad experience and edit some system settings.
  • System Upgrades

    Learn how to schedule a system upgrade in Virtual Keypad.