Skip to main content

VirtualKeypad.com Help File

How can we help you?

Knowledge Base

About Virtual Keypad

Virtual Keypad is a mobile and web app that enables you to fully control your security system from anywhere in the world.

Login

The Login page enables you to login to your account and reset your password.

System Overview

The System Overview dashboard is the main page of Virtual Keypad.

Video

In Video, you can view live and recorded video and edit your camera settings.

Events

In Events, you can search and filter events, view clips associated with events, and add a new user.

Favorites

In Favorites, you can manage and activate Favorites, enabling you to control multiple devices with a single button.

Doors

In Doors, you can lock and unlock doors, open and close garage doors, and add and remove deadbolts and garage doors.

Thermostats

In Thermostats, you can add, rename, remove, and adjust your thermostats.

Lights

In Lights, you can add, rename, remove, and turn on and off Z-Wave lights.

Schedules

In Schedules, you can add, edit, and delete schedules, enabling you to automate tasks on your system.

Actions

In Actions, you can manage system, custom, and video actions.

Outputs

In Outputs, you can activate and deactivate outputs.

Users

In Users, you can add, edit, and delete users.

Profiles

In Profiles, you can add, edit, and delete profiles.

Groups

Learn more about manage groups in the Virtual Keypad web app.

Reports

In Reports, you can run reports on your system events, users, and profiles.

Notifications

In Notifications, you can create custom notifications, enabling personnel to receive notifications with or without Virtual Keypad.

Panic

In Panic, you can press a button to call for help.

Settings

In Settings, you can customize your Virtual Keypad experience and edit some system settings.

Admin

In Admin, you can manage users, schedules, reports, profiles, and system groups.

System Upgrades

Learn how to schedule a system upgrade in Virtual Keypad.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.